The road to operational excellence in any organization involves strict adherence to various international standards, particularly the ISO 9001 Quality Management Systems (QMS). Recognizing the benefits of ISO 9001, Oman’s growing business landscape has been quick to embrace this international standard. At the forefront of facilitating ISO 9001 audits in Oman is Al Mashreq Consulting Services (AMCS).
The International Organization for Standardization (ISO) 9001 standard is designed to help organizations ensure that they meet the needs of their customers and other stakeholders while adhering to statutory and regulatory requirements related to the product or service. ISO 9001 is not industry or company size-specific. It can be implemented by any organization, regardless of its field of activity or scale.
ISO 9001 certification provides a host of benefits such as increased efficiency, improved customer satisfaction, and a significant competitive advantage. Additionally, it serves as an excellent tool to assess the effectiveness of a company’s QMS during both internal and external audits.
AMCS is one of Oman’s leading consulting firms specializing in quality management systems, providing services to companies of all sizes across a range of sectors. Our experienced consultants not only help in implementing ISO 9001 standards but also provide comprehensive ISO 9001 audits.
Our auditing process focuses on evaluating the effectiveness of your quality management system and checking its compliance with ISO 9001 standards. The audit identifies gaps, suggests improvements, and provides a clear roadmap to ensure complete compliance.
The ISO 9001 audit process usually involves two stages:
Stage One – This is a preliminary assessment where the auditors review your quality management documentation. It’s at this stage that AMCS ensures that the mandatory procedures and controls have been developed and are in line with ISO 9001 requirements.
Stage Two – This is the formal audit. Auditors review your company’s QMS, verify its effectiveness, and ensure compliance with ISO 9001 standards. Non-compliance issues, if any, are documented as non-conformities, which must be addressed before certification can be granted.
Our team at AMCS uses a systematic approach to carry out the ISO 9001 audits:
Understanding the Organization: We start by understanding your organization’s culture, processes, and business objectives. This helps us tailor our audit to your unique requirements.
Document Review: We conduct a comprehensive review of your organization’s QMS documentation to ensure it complies with ISO 9001 standards.
On-Site Audit: Our team of auditors visits your premises to observe your processes, conduct interviews, and verify that your QMS is being implemented effectively.
Reporting: We provide a detailed audit report highlighting our findings, including any non-compliance issues, and suggest necessary corrective actions.
Follow-up: After the audit, we offer follow-up services to ensure that all identified non-conformities have been effectively addressed, ensuring a smooth journey to ISO 9001 certification.